SAP CRM
BaasKaar offers a basket full of SAP CRM services containing sales, marketing, IT services, interaction center, and e-commerce to enable organizations focus more on customers and improve interaction with them.
SAP CRM Sales
By implementing SAP CRM, we help your sales professionals to become more knowledgeable and to nurture long term relationship with customers.
SAP CRM sales supports,
  • Sales planning
  • Order and quotation management
  • Sales Forecasting
  • Sales Contract Management
  • Accounts and Contact Management
  • Sales Performance Management
  • Activity and Task Management
  • Sales Analytics
  • Opportunity Management
SAP CRM Marketing
SAP CRM facilitates analyzing marketing plan and implementing all marketing strategies. Moreover, it provides greater insight for marketing professionals to make quick decisions. SAP CRM is focused on increasing customer retention and effective management of marketing resources.
Marketing processes supported by SAP CRM,
  • Lead management
  • Loyalty management
  • Marketing Resource and Brand Management
  • Promotion management
  • Campaign management
  • Marketing analytics
SAP CRM IT Services
SAP CRM IT Services streamline your IT services operations with SAP IT Service Management (SAP ITSM) applications which bring in ITIL compliant processes. BaasKaar helps customers to reduce costs and improve IT Department’s role in overall goals of an organization.  SAP CRM allows,
  • IT Services management Processes
  • Integration with SAP ERP
  • ITIL Compliance
SAP CRM Customer Interaction Center
Integrated framework of SAP CRM Interaction Center (CIC) is flexible in connecting with existing implementation of SAP solutions. SAP CRM Interaction Center abilities are agent desktop, help desk and complaint management. BaasKaar helps organization in establishing SAP CRM CIC which enables strategic delivery channel for sales, service, marketing, customer service, shared service center, multi-channel communication and analytics.
SAP CRM E-Commerce
SAP CRM e-Commerce efficiently makes use of internet for sales and interaction channels. We help organizations to get complete range of e-commerce processes with SAP CRM which includes,
  • E-Marketing
  • E-Service
  • E-Selling
  • E-Analytics
SAP CRM Migration
Apart from end-to-end SAP CRM implementation, BaasKaar undertakes migration and upgrade of existing CRM systems to latest version of SAP CRM. After evaluation, we prepare plans for migration and execute the actual migration / upgrade, from which you will get benefits like,
  • New Web UI
  • Reduced maintenance and lower TCO
  • Increased overall ROI
SAP Services
SAP ERP
SAP Netweaver
SAP HCM
SAP BW / BO
SAP CRM
SAP Basis
SAP BusinessObjects (EPM)
SAP GRC and SAP EHS